The Retail Challenge
AI is transforming retail — from chatbots and virtual shopping assistants to dynamic pricing, personalized recommendations, and supply chain optimization. But these innovations introduce new risks:
- Exposure of customer PII, payment information, or loyalty data
- Prompt injections manipulating pricing, promotions, or chatbot behavior
- Harmful or biased outputs damaging brand trust and customer relationships
- Lack of oversight into how AI-driven recommendations and decisions are generated
CalypsoAI secures the Retail vertical with Red-Team to validate, Defend to protect, and Observe to govern.
Red-Team: Validate Shopping & Engagement AI
Inference Red-Team proactively tests AI-driven retail applications before customers interact with them.
- Agentic Warfare™: Multi-turn adversarial attacks simulating attempts to manipulate promotions, discounts, or inventory logic.
- Signature & Operational Attacks: 50,000+ evolving exploits expose vulnerabilities in shopping assistants, pricing engines, and customer service bots.
- Retail-Specific Validation: Ensures AI systems remain resilient during high-demand events like holiday shopping or product launches.
Outcome for Retailers: Safer AI-powered shopping and engagement experiences before rollout to customers.
Defend: Real-Time Protection for Retail AI
Once deployed, Inference Defend secures live customer-facing and back-office retail applications.
- Prevent Data Leaks: Blocks exposure of PII, payment details, or loyalty program data.
- Stop Adversarial Exploits: Detects and prevents prompt injections targeting chatbots, pricing systems, or recommendation engines.
- Customizable Policies: Align protections with PCI DSS, GDPR, and consumer protection regulations.
Outcome for Retailers: Trusted AI-powered shopping experiences that protect customer data and brand integrity.
Why CalypsoAI for Retail
With Red-Team, Defend, and Observe, retailers gain:
- Customer Data Security: Keeps shopper PII, payments, and loyalty data safe.
- Brand Protection: Prevents harmful or off-brand AI outputs from reaching customers.
- Regulatory Compliance: Simplifies adherence to PCI DSS, GDPR, and consumer regulations.
- Trusted Innovation: Enables safe deployment of AI shopping assistants, pricing engines, and inventory copilots.
CalypsoAI Products Available as SaaS Point Solutions
CalypsoAI’s Red-Team, Defend, and Observe can be deployed individually as point solutions or together as a unified platform. This flexibility allows retailers to secure AI copilots across online shopping, in-store operations, and customer engagement — protecting both customers and brand.
The Bottom Line
CalypsoAI secures the Retail vertical by validating, protecting, and governing AI-powered shopping and engagement applications — enabling retailers to innovate at speed while safeguarding customer trust, data, and brand reputation.
