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Like so many industries, retail and hospitality are becoming increasingly complex, with greater and more detailed information available in real time about consumer trends, as well as individual consumers and their preferences. With so much data available at the click of a mouse, the need for robust cybersecurity measures to protect that data from falling into the wrong hands has never been more critical. This is where CalypsoAI’s GenAI Scanners—powered by our proprietary MutAit process—come into play. We offer tailored solutions that meet the unique demands of businesses in these sectors.

Protection Against Existing Threats

From protecting customer payment information to safeguarding proprietary data, the stakes are high. Our MutAit process offers a transformative approach to security that both anticipates and meets these challenges. For example, a large retail chain with multiple locations manages thousands of transactions daily and the sheer volume of data, combined with the variety of devices and systems in use, creates a complex security environment. By deploying our GenAI Scanners that dynamically adapt to new threats in real-time, a retail giant can maintain a secure environment without sacrificing performance or customer experience.

In the hospitality industry specifically, customer trust is a linchpin of success. A single data breach can damage a hotel chain’s reputation and erode customer and stakeholder confidence. Hotels gather so much data on their guests that the industry is third in terms of being targeted for cyber attacks. Keeping guest data secure is not only required under the European Union’s General Data Protection Regulation (GDPR), it’s a critical aspect of every brand’s value proposition. CalypsoAI’s GenAI Scanners, powered by MutAit, provide comprehensive protections that cover every aspect of business operations: 

  • Advanced data loss prevention (DLP) capabilities ensure that sensitive information, such as personal identification details and payment information, remains protected 
  • Policy-based access controls (PBAC) block unauthorized access to customer information
  • Real-time monitoring and auditability ensure management knows when and how employees are using the models 

These and our other unique features enable the hotel to confidently guarantee its guests a secure stay, thereby enhancing their trust and reinforcing their loyalty.

Protection Against Evolving Threats 

The retail and hospitality industries are evolving at speed, with new business models and customer interaction channels continually appearing on the scene. This dynamic environment demands security solutions that can keep up with the pace of change. Our GenAI Scanners excel in this area by evolving in real time to identify and neutralize threats that are themselves emerging and evolving rapidly.

As the busiest season for online commerce approaches, cyber criminals know there will be a significant spike in traffic across platforms. During  peak periods, the risk of cyberattacks increases in parallel. The ability of our GenAI Scanners to adapt and protect against prompt injection attacks, adversarial attacks on models, and other sophisticated threats ensures the platform remains secure, even under a heavy load. This protects the business from potential losses while guaranteeing a seamless shopping experience for customers.

The imperative to comply with data protection regulations, including the newly enacted EU Artificial Intelligence Act (EU AI Act), means businesses that have deep connections with their customers need an adaptable solution that can meet current requirements and future updates. CalypsoAI’s platform offers robust PBAC, comprehensive engagement logging, and full system visibility, making compliance with government, industry, and corporate rules and policies straightforward and seamless. 

One of the standout features of our GenAI Scanners is their ability to integrate seamlessly with existing systems and infrastructure. This is particularly important in large enterprises for which downtime leads to significant revenue losses. A multinational enterprise, for example, can quickly deploy the GenAI Scanners across its global operations without disrupting its services. The scalable nature of our solution means that as a business grows or adopts new technologies, the security infrastructure evolves in tandem, ensuring continuous protection without the need for extensive reconfigurations.

The continued embrace of digital transformation across industries and sectors highlights the need for advanced, adaptive security solutions. CalypsoAI’s GenAI Scanners—powered by MutAit—are designed to meet these challenges head-on, providing the comprehensive, real-time protection modern businesses need. By leveraging the power of our solution, retailers and hospitality providers can safeguard their operations, protect customer data, and ensure compliance while also maintaining the flexibility to adapt to new threats and opportunities as they arise. Trust CalypsoAI to secure your business’s future in an ever-evolving digital landscape.

 

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